Omnichannel automations
Join up customer data from multiple devices and in-store activity One user interface for seamless campaign building More channels than other providers, including website, email, in-store, postcards, SMS, push notifications, Facebook and Web Hooks Personalise at the optimum touchpoint (rather than the channel your provider has a vested interest in)
Real-time page enhancement
Embed dynamic content within your site or as a popup, without writing any code Precise control over where/when your content is rendered Inherits existing styling from your site so that the enhancement is seamless
Advanced product suggestions
Offers huge flexibility Broad range of feed strategies, from Amazon-style recommendations to sophisticated AI suggestions Marries individual visitor behaviour and overall customer trends in real time Combine with product filters and automations to control exactly when and to whom product suggestions are made
Triggered emails
Easy integration with major ESPs, or the ability to send transactional emails through Persomi itself Quickly design beautiful emails with the Persomi Email Designer Create sophisticated email chains based on on-site behaviours - and gather data on email receives/opens/clicks to close the loop and inform future adaptations
Single Customer View
Comprehensive access to both aggregated and low-level customer data See exactly how a customer interacts with all of your channels over time Manual (or automated) customer tagging for use in omnichannel automation criteria
Abandoned baskets/browsing
Get the basics right and always follow up on abandoned baskets/browsing at the optimum time and via the best-fit channel Easy plans straight out of the box, or create sophisticated omnichannel methods yourself Fully automated and configurable, and proven to increase conversions
Advanced reporting
Choose a report from the Report Gallery, or design your own report from scratch Unrivalled access to detailed customer data, and unbounded opportunity for statistical analysis Use deep investigation of sales trends to drive automation plans
Texts and postcards
Use text messaging as a fully featured channel in automations Follow up on page views, add-to-baskets or sales with a text Send personalised postcards to follow up interest in big-ticket items
Web Hooks integration
Create advanced integrations between the Persomi platform and your existing tools Notify external systems in real time when an Automation rule is triggered Update CRMs following certain sales, update loyalty programme tiers, or schedule manual sales calls
Countdown timers
Create urgency or promote special events by adding a countdown timer Easy-add countdown template in the Persomi Banner Designer Adjustable timezones
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